Delivery Information

Australia

We are offering  FREE EXPRESS DELIVERY* for orders over A$75 to ensure your beloved garment is delivered as soon as possible, to your door!

All our products are delivered through Australia Post Express. Please submit all orders before 2pm to ensure your parcel is received within the next business day. You will receive a tracking code with your order confirmation email

Please allow 1-2 business day, depending whether you are located in the Express Post Network. As Australia Post do not operate on the weekend** or public holidays, orders will be dispatched the immediate business day

*For orders under A$75, standard/regular postage is a flat rate of $7.45 Australia wide. For any enquiries, please email to info@aurium.com.au 

** Saturday deliveries is available for QUEENSLAND customers only and is also depending whether you are located in the Express Post Network . Queensland orders made on the Friday before 4pm will be delivered on the Saturday. 

 

To track your iterm, please click here and enter your 23 digit sent in your shipment confirmaton email

 

International 

Please refer to your shipping rate table relevant to your country. If your country is not on the list, please email to info@aurium.com.au 

 Country

      Flat Rate    

 FreeShipping 

 Delivery Time

 New Zealand 

          $20  

   Over $120

3-7 B.D

 Canada

          $25

   Over $180

 5-10  B.D

 United States of America

          $25

    Over $180

 5-10 B.D

 Ireland

          $25

    Over $180

  5-10 B.D

 United Kingdom

          $25

    Over $180

 5-10 B.D

 Europe (excl. Russia)

          $25

    Over $180

 7-28  B.D

 Singapore 

          $25

    Over $180

 5-10 B.D

 Hong Kong 

          $25

    Over $180

 7-14 B.D

 South Korea

          $25

    Over $180

      7-14 B.D

*B.D - Business Days (Monday to Friday) AEST

Taxes & Duties

All prices displayed at Aurium are in Australian dollars (AUD). For international customers, please use the drop down button to change it to your country's currency. The prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information. Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer. Custom authorities require that we state the value of your order directly on your package.  It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. 

UK CUSTOMERS

If you are from the United Kingdom, please note that UK's customs are very strict and we recommend you reading about your possible custom duties and VAT liability prior to purchase.

When ordering from us, you:

  • don't have to pay Excise Duty;
  • may have to pay Customs Duty on goods with a value that exceeds £135;
  • will have to pay import VAT on goods with a value that exceeds £15;

Customs Duty is waived if the amount of duty calculated is £9 or under.

Please note that because we are not a registered business in the UK, we are not legally able to charge you the VAT. The VAT will be charged by UK customs upon entry into the UK.

For more information, please refer to the UK customs website:

http://www.hmrc.gov.uk/customs/arriving/arrivingnoneu.htm

Policy & Terms

By placing an order at Aurium, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Aurium. This also applies to any shipments that are refused by you at delivery

 

Disclaimer for Australian & Interational Orders

Australia Post is a third party service and Aurium is not in control or responsible for their delivery services / delivery time frame.